Privacy Policy for Trans Business Machines Limited (TBM)
At Trans Business Machines Limited (TBM) we are committed to protecting the privacy of our customers, suppliers, and partners. This privacy policy sets out how we collect, use, and protect the personal information that we may receive from you. You are free to refuse our request for your personal information with the understanding that we may be unable to provide you with some of your desired services
What Information We Collect
We may collect the following information:
- Name and contact information, including email address, telephone number, and physical address
- Billing and payment information
- Information related to your orders or requests for our products or services
How We Collect Information
We may collect personal information in the following ways:
- Directly from you when you contact us, make an order, or fill out a form on our website
- Automatically through the use of cookies and other tracking technologies when you interact with our website or online services
- From third-party sources, such as credit reporting agencies or other publicly available sources
How We Use Your Information
We may use your personal information for the following purposes:
- To process orders and requests for our products or services
- To communicate with you about our products, services, and promotions
- To personalize your experience on our website and improve our products and services
- To manage our business operations, such as accounting, billing, and other administrative functions
- To comply with legal and regulatory obligations
Consent by the Data Subject
We will obtain your consent before collecting, using, or disclosing your personal information, except where authorized by law. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions.
Security of Data
We are committed to ensuring the security of your personal information. We have implemented appropriate physical, technical, and organizational measures to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure that they remain effective.
Storage of Data
We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
Transfer of Data
We may transfer your personal information to third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. We may also transfer your personal information to other countries for the purposes of investigating cross-border data breaches, subject to appropriate safeguards.
Processing of Data
We will process your personal information only for the purposes for which it was collected, or as otherwise authorized by law. We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.
Cookies
We may use cookies to store information including user preferences to optimise our users’
experience and customise web page content based on browser type and/or other information.
Sharing Your Information
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. We may also disclose your personal information to comply with legal or regulatory obligations or to protect our rights, property, or safety, or the rights, property, or safety of others.
Your Rights
You have the right to access, correct, or delete the personal information that we hold about you. You may also have the right to object to or restrict our processing of your personal information. To exercise your rights or to make a complaint, please contact us at marketing@tbm.co.ke.
Breach of Privacy
In the event of a data breach or unauthorized access to your personal information, we will take immediate steps to investigate and mitigate the breach. We will notify you and any relevant authorities as required by law.
Changes to Our Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are aware of any changes.
If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at feel free to contact us on marketing@tbm.co.ke or helpdesk@tbm.co.ke.
This Policy is effective from 21st November, 2023.
